Platform
The System Behind Every Booked Consultation.
Six capabilities, built to work as one. No integrations to babysit, no reporting to reconcile by hand.
Lead Management
Every Enquiry In One Place.
Enquiries from every campaign arrive in a single organised view with source, treatment interest and status — so nothing is lost between platforms and inboxes.
- Single enquiry inbox across campaigns
- Treatment interest and status on every record
- Ownership so nothing sits unattended
- Full enquiry history in one profile
Automated Follow-Up
Respond Instantly. Follow Up Consistently.
Each enquiry receives a considered first response in seconds and a structured follow-up sequence afterwards, so interest is never left to cool.
- Immediate first response
- Structured multi-touch sequences
- Handover to staff at the right moment
- Tone written for clinical settings
Appointment Booking
Turn Conversations Into Booked Consultations.
Qualified prospects move from conversation to a confirmed consultation, with reminders that keep the appointment in the diary.
- Guided path to a consultation time
- Confirmations and reminders
- Reschedule rather than lose
- Attendance tracked per consultation
Campaign Tracking
Know Which Campaigns Actually Produce Consultations.
See performance by campaign and treatment category measured in booked consultations, not clicks or cost per lead.
- Performance by campaign and treatment
- Consultations as the headline metric
- Creative and audience comparison
- Spend directed to what converts
Revenue Attribution
Connect Acquisition Spend To Real Clinic Revenue.
Treatment value is tied back to the campaign that generated the enquiry, giving a defensible view of return on acquisition spend.
- Treatment value tied to source campaign
- Return on acquisition spend
- Revenue per booked consultation
- Defensible monthly numbers
Clinic Analytics
See The Numbers That Actually Matter.
Enquiry-to-consultation rate, response times, attendance and revenue per patient — reported clearly for owners and practice managers.
- Enquiry-to-consultation rate
- Response time distribution
- Attendance and no-show rates
- Revenue per patient acquired
In The Product
What Your Team Opens Each Morning.
Lumi Aesthetics · Adelaide
Enquiries
214
+12%
Qualified
61
+9%
Booked consults
38
+14%
Enquiry → booked
17.8%
+2.4pts
Attributed revenue
$34,800
+19%
Booked Consultations
Last 12 weeks
Recent Conversations
Amelia R.
3m ago
Skin rejuvenation · consult
“Yes — Thursday 2:30pm suits me. Do I need to avoid anything beforehand?”
Booked
Priya N.
24m ago
Skin needling · course
“I'd like pricing for a course of three and what the downtime looks like.”
Qualified
Chloe M.
1h ago
Laser/IPL · patch test
“Sounds good. Can you send the consultation options for next week?”
Following up
Today's Consultations
- 9:00Hannah T.Consultation · skin rejuvenationConfirmed
- 10:30Sophie L.Consultation · skin needlingConfirmed
- 13:15Grace W.Consultation · laser / IPLReminder sent
- 15:45Isabelle K.Consultation · body contouringConfirmed
Campaign Performance
- Skin rejuvenation · Spring$15,400
18 booked consultations
- Skin needling · Retargeting$11,200
11 booked consultations
- Laser / IPL · New patient$8,200
9 booked consultations
Request A Strategy Call
See The Platform On A Live Walkthrough.
A 20-minute strategy call on your current enquiry volume, your follow-up and your consultation targets.